What is LucyIQ?
LucyIQ gives your business an AI agent that answers questions from your own documents and website — embeddable on your site or used internally by your staff.
What LucyIQ does#
LucyIQ gives your business its own AI agent that answers questions using your knowledge — the documents you upload and the website you point it at. Instead of generic answers, your agent replies from your handbook, your policies, your product information, and your pages.
You can put that agent in two places:
- On your website, as a chat your customers use — added with a single piece of code.
- Inside your business, as an assistant your staff use to find answers fast — especially useful for franchises and teams that get the same questions over and over.
The kinds of agent you can create#
Every LucyIQ subscription gives you a set of agent slots. Each agent can be one of several types, depending on what you need:
- Training — answers staff questions from your internal knowledge (the most popular use).
- FAQ — answers common customer questions.
- Website — answers from the content on your website.
- Help — answers support questions and can escalate to a human by raising a ticket.
- Booking — helps customers make appointments, with calendar integrations.
How it keeps answers accurate#
Your agent only answers from the knowledge you give it. When you add a document or update your website, that new information is available in seconds — so your agent's answers stay current without any technical work on your part.
If a customer asks something your agent can't answer yet, LucyIQ records the gap so you can fill it — just add a document, or tell Manage my Lucy the answer and it's saved for next time.
What to do next#
Ready to set things up? Head to Setting up your first agent for a step-by-step walkthrough.